Terms & Conditions

Foxwood Boring and Grinding Limited Conditions of Contract

General

Price and Payment

Service Exchange Surcharge

Delivery

Defects

  • In the case of any components supplied by the customer, it is assumed that all such components are free from inherent defects, which would not ordinarily be revealed during the course of commercially acceptable non-destructive testing.
  • The defect is not caused by misuse, neglect, accident, racing or speeding trials or by any modification, alteration, repair or attempted repair, except such as may have been carried out by Foxwood Diesel or by some person with Foxwood Diesel written consent.
  • The defect must be reported to Foxwood Diesel a soon as practicable after the fault has become apparent. The engine, or component must be made available as soon as it is practicable; and before any attempts at repair, and without further detriment to the condition of the engine or the component, to Foxwood Diesel or if Foxwood Diesel agrees to; any third party nominated by Foxwood Diesel for examination and any necessary repair and replacement within the terms of this warranty.
  • In the event that the engine or component is returned to and rectified by Foxwood Diesel, or a third party as mutually agreed between the customer and Foxwood Diesel and subject to written confirmation by Foxwood Diesel in authorising the rectification, this warranty shall apply as if the engine or defective part has been returned to Foxwood Diesel within the terms of the warranty.
  • In the event of any disagreement between the customer and Foxwood Diesel as to the nature or extent of the work which Foxwood Diesel is liable under the terms of this warranty the dispute may be resolved by subjecting the matter to the FER’s complaints and conciliation service, or the FER’s arbitration service. All extra costs incurred when using these services, for example, the commissioning of a report by an independent engineer, will be met by the parties in dispute.
  • Foxwood Diesel shall not be responsible for payment for any repair work done to, or parts supplied for, and engine re-manufactured by it, until liability has been established. If Foxwood Diesel attends the site and find the issue not to be our fault, the job will be charged as necessary to the customer, for example, travel and labour.
  • No variations or modification of the terms of this warranty shall be valid or binding.
  • During the period of warranty, should a claim for excessive oil consumption be made, the owner must be prepared to supply adequate information to show that the oil consumption has exceeded the manufacturers standards and that the owner has used and will continue to use lubricating oil, which meets the manufacturers specifications.
  • Please read our “Break-In” Procedures for Remanufactured Engines and Suggested Engine Installation Procedures and Instructions leaflets attached with all our engines, all contents must be adhered to; if these leaflets are not attached, please ask, it is very important these procedures are carried out.
  • Throughout the period of this warranty, the owner shall maintain and service the engine in accordance with the manufacturers or re-manufacturers recommendations.
  • This warranty overrides other contractual agreements in place.
  • Nothing above the warranty affects the customer’s statutory rights.

Risk

Sub-contracting

Title and Insolvency

Uncollected Goods

Law